Shipping
Thank you for shopping with Punkpair.com. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Orders are not processed on Sundays or public holidays.
- During sales, festivals, or high-demand periods, processing times may be slightly longer.
2. Shipping Time
Estimated delivery times are:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Any free shipping offers will be clearly mentioned on the website and are subject to their respective terms.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation via email or SMS containing your tracking details, if available.
5. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery delays or failed deliveries may occur. Additional shipping charges may apply for reshipment.
6. Delayed Delivery
While we make every effort to deliver your order within the estimated timeframe, delays may occur due to:
- Courier service issues
- Weather conditions
- Natural disasters
- Government restrictions
- High order volumes
- Other circumstances beyond our control
We appreciate your patience in such situations.
7. Damaged or Lost Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with our courier partners to investigate and provide an appropriate resolution.
8. International Shipping
International shipping may be available for selected destinations. Shipping charges, customs duties, import taxes, and local fees are the responsibility of the customer unless otherwise stated.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Website: https://punkpair.com
Email: punkpair01@gmail.com